I am so thankful I found Dion and their customer service is number 1. I have been a customer for about 5 years and they are always there for me and I have an d generator.
Great Service, very consistent and responsible, they get things done with the city officials in good terms and smoothly. Been working with them for many many years and I will keep working with them.
The process of having a house generator installed took 4 months from the time the deposit was made to start-up day. The permitting process moved a bit slow but once Mike said we are starting your project it was like a fast forward button had been pressed. Everything moved quick, delivery of the generator, the transfer switch, the hole for the tank, the trenches, etc. The electrical and gas crew were phenomenal and worked very conscientiously. I was with them the entire process and they were pleasing and explained what they were doing along the way. A friend is having a generator installed and he’s going on 5 months, it will be 6 months before he gets his start-up. Mile knows his business well, sometimes the communication could have been better – let him and his staff do what you hired them to do and don’t get anxious. They’ll get it done!
Best company in Miami for all your generator needs!
Excellent company
Customer services is number 1 and they are there when needed.
Dion Generator Solution provided quick and proper generator installation to my home. Permitting was done on time with no county inspector follow up head aches. Personnel were responsible and professional. Customer service was polite and always able to follow through on any concerns I had. I am very happy with my system, it’s installation and the peace of mind I have that my family is protected.
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Have used Dion since 2006 when my first standby generator was on the fritz. Dion service tech took all my anxiety out of the repairs. Generator was up and running like new for 15 years. Having bought my second standby generator, Dion came thru again, making sure the auto transfer switch was working as designed. Again Dion’s tech “John” was knowledgeable and helpful with all aspects of the workings of the new age generator. Could not more pleased with Dion, and recommend them to all who are considering the installation of a standby generator.
Called in for a service call preparing for the 2021 Hurricane season and although it took a bit to set the appointment date and time it was worth the wait. They sent service tech “LEO” and he was awesome in the way he did his job. Answered every question, explained everything he was doing and left my generator looking spotless after he finished the service. I’ve used Dion Generators for about 7 years and I’m always satisfied 👍